Hacer Warranty portal

IMPORTANT NOTE

Please note all claims must be submitted in accordance with the time period specified in the Contact of Sale
A new claim must be submitted for each individual item
A minimum of one (1) image must accompany all claims
Access must be provided within 10 working days of the claim being accepted or the claim will no longer be valid
Inspections/works are to be scheduled Monday - Friday only between 7:30-4:30
Issues with appliances must be referred back to the manufacturer - please refer to handover manual

*indicates required field;

* First Name

* Last Name

* Phone

* Email

* Building Postcode

Note: This is the postcode of the building associated with this warranty claim. Enter to receive building name options below

* Building

-- Please Specify Postcode --

* Floor

-- Please Specify Building --

* Apartment Number

-- Please Specify Floor --

Alternative Contact Name Alternative Contact Number Alternative Contact Email

I am a

Location of defect

* Claim Details

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* Attach Images

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or

Upload a minimum of 1 and maximum of 4 images (jpg, png or gif files)

No Images Attached